Why Local Security Companies Matter!

Safe Home Automation

When choosing home security companies, you can either go with a large national company or a smaller, local business. Choosing a local company has several advantages that you should consider before signing a making this important decision and signing a contract, and here are just 5 reasons why. 

#1. They have a better understanding of local security needs

Who knows the type of threats you face better than someone who lives and works in the same area? Here at Custom Alarm, we are very familiar with the types of security issues homeowners and local businesses must deal with, and are therefore, in the best position to recommend the best system to fit your needs.

#2. You can count on better customer service

Local home security companies rely on their reputation to help them attract new customers and keep their existing ones. This means that you are likely to receive better service than if you partner with a national firm. An added bonus is the fact that you can talk to a representative directly rather than calling a toll-free number and being rerouted numerous times. The relationship doesn’t start and end when you sign the paperwork.

#3. You can visit the facility in person

One of the best ways to learn more about a business is to visit it in person. That may be hard to do if you purchase a security system from a company whose headquarters is some 200 to 2000 miles away. We always invite people to stop by our location any time to learn more about our products and services and get answers to their most pressing home security questions. We are open and welcome all to visit and ask questions.

#4. Local home security companies provide faster support

Should you experience a service interruption, your primary concern is to get your system up and running as soon as possible. Larger companies often have longer wait times because they have only a few technicians that must be dispatched from some distance away. Local companies on the other hand have service technicians nearby who can react to problems quickly, ensuring you encounter as little downtime as possible. Local companies have their entire team in your area to support your area.

#5. It helps your community

Buying locally is good for your economy, and keeps valuable tax dollars right in your own community. As such, you are helping those around you obtain good-paying jobs, while making it possible for local agencies to have the funding they need for roads, schools, bridges, and other infrastructure. Local companies are often immersed in the community by giving back through talent, time, and financial ways. Local companies typically want to see their community grow and prosper and that includes helping non-profits with the work they are doing as well.

As you can see, purchasing from local, home security companies has several advantages. Here at Custom Alarm, we provide the same type of systems as our national competitors, but offer a better response time and more personalized service. There are several home security companies in Rochester, MN but none compete with our level of customer service and care. Please contact us today to find out more!



Updates and the Tip of the Month

It’s been a busy month or so at Custom Alarm and we thought we’d share all the happenings here in one spot.

First and foremost, THANK YOU to everyone who helped with donations to Custom Alarm’s March for Babies team.

The CCi Team: (Front Row) Leigh Johnson, Chris Streiff, and Liz Hauger. (Second Row) Melissa Brinkman, John McMahon, and Ryan Olson.

You helped us raise almost $1400 for the March of Dimes and their research and education programs.  We may have gotten wet, but the walk was a lot of fun as all of the walkers would attest – just look at our smiling faces! Our Wellness Committee continues to look at upcoming walks to see about putting teams together, so keep an eye out for more announcements and look for the folks with Custom Alarm shirts at your next event!

Speaking of the CCi Wellness Committee, they have developed a new tobacco policy for the Custom Alarm grounds and employees.  As of January 1, 2011, Custom Alarm will be a tobacco free company.  This means that there will be no tobacco use of any kind allowed on CCi property, in CCi vehicles, or by CCi employees while on the clock.  It’s just one of many things the Wellness Committee is doing to help improve the health of everyone here at Custom Alarm.

Continuing with our theme of physical fitness and activity, the Custom Alarm softball team celebrated our first victory of the season last night with a 10-8 victory over “Miller Time”.  Our next game is this upcoming Wednesday, May 12th at 7:15PM on McQuillan Field VII (all the way at the end of the complex on the right side), so come on out and cheer us on to a 2-0 record!  More info on the softball team, including links to the schedule, standings, and directions to McQuillan Field can be found here.

I also wanted to post another reminder about the construction on Salem Road SW as it is affecting traffic getting to our office.  More info can be found in the previous post I did on the subject.  Also, a friendly reminder to give yourself some extra time and to be patient (no pun intended) when traveling around the downtown Mayo campus on 2nd Street SW.  The construction is not just affecting 2nd Street, as shuttles are being rerouted to different pick-up and drop-off points as well.  More info on that can be found here.

Last, but certainly not least, we are kicking off the first in an ongoing series of posts: The Custom Alarm Security Tip of the Month.  This month’s tip seems pretty obvious, but it’s one of those things that people don’t think about all that often:

May is the time of year to get your lawn and garden ready for a summer full of BBQ’s, bocce ball, bean bags, and badminton, but remember to put away all your tools when you are done working in the yard.  Burglary and theft are crimes of opportunity, so don’t leave anything lying around that a thief could take, or a burglar could use to gain entry into your home.  Things to be especially aware of are shovels, rakes, and other things that can be used to break windows or pry open doors.  Also, don’t leave your extension ladder out after cleaning the gutters, it’s an open invitation for burglars to gain access to a second story window in your home or one of your neighbors’ homes.

In addition, think about the types and placement of trees, shrubs, and other plants in your lawn and garden, and make sure they are kept neat and trimmed.  Poorly placed and/or overgrown plants can give burglars all the cover they need to break into your home unseen.  Keeping your yard neat and tidy not only looks nice, but it makes your home less appealing to would-be thieves as well!

Check back or subscribe to our RSS Feed or e-mail updates for more monthly tips from CCi, and check out these past posts for tips on dealing with door to door salespeople and help with operating your security system.