Why Local Security Companies Matter!

Safe Home Automation

When choosing home security companies, you can either go with a large national company or a smaller, local business. Choosing a local company has several advantages that you should consider before signing a making this important decision and signing a contract, and here are just 5 reasons why. 

#1. They have a better understanding of local security needs

Who knows the type of threats you face better than someone who lives and works in the same area? Here at Custom Alarm, we are very familiar with the types of security issues homeowners and local businesses must deal with, and are therefore, in the best position to recommend the best system to fit your needs.

#2. You can count on better customer service

Local home security companies rely on their reputation to help them attract new customers and keep their existing ones. This means that you are likely to receive better service than if you partner with a national firm. An added bonus is the fact that you can talk to a representative directly rather than calling a toll-free number and being rerouted numerous times. The relationship doesn’t start and end when you sign the paperwork.

#3. You can visit the facility in person

One of the best ways to learn more about a business is to visit it in person. That may be hard to do if you purchase a security system from a company whose headquarters is some 200 to 2000 miles away. We always invite people to stop by our location any time to learn more about our products and services and get answers to their most pressing home security questions. We are open and welcome all to visit and ask questions.

#4. Local home security companies provide faster support

Should you experience a service interruption, your primary concern is to get your system up and running as soon as possible. Larger companies often have longer wait times because they have only a few technicians that must be dispatched from some distance away. Local companies on the other hand have service technicians nearby who can react to problems quickly, ensuring you encounter as little downtime as possible. Local companies have their entire team in your area to support your area.

#5. It helps your community

Buying locally is good for your economy, and keeps valuable tax dollars right in your own community. As such, you are helping those around you obtain good-paying jobs, while making it possible for local agencies to have the funding they need for roads, schools, bridges, and other infrastructure. Local companies are often immersed in the community by giving back through talent, time, and financial ways. Local companies typically want to see their community grow and prosper and that includes helping non-profits with the work they are doing as well.

As you can see, purchasing from local, home security companies has several advantages. Here at Custom Alarm, we provide the same type of systems as our national competitors, but offer a better response time and more personalized service. There are several home security companies in Rochester, MN but none compete with our level of customer service and care. Please contact us today to find out more!



Did I remember to shut the garage door?

Warmer weather is coming which means you will be spending more and more time outside with your family. Most families use the garage as the main point of entry into the house and tend to leave it open so they have easy access to toys, chairs, and any other items need to enjoy the Minnesota sun. However the garage is where you house some of your most expensive and resellable possessions –– and yet, it can be a security blind spot in many homes. And even worse, it can provide easy access to your home and loved ones.  Learn how to make your garage more secure in just 7 steps:

1. Cover Your Windows

When burglars can see all your high-value tools, vehicles, and other resellable items, they’re much more motivated to break in and steal them. Prevent them from peeking by covering your glass with sheer curtains or translucent film to let light in but keep eyes out! Continue reading “Did I remember to shut the garage door?”

5 Easy Steps to a Custom Security System

Have you been stressing over what security company to pick to protect your family? We know this is a tough decision and one you shouldn’t take lightly. So we are here to help you, we have created 5 simple steps to smarter security.

  1. Schedule a FREE security analysis – click here or call us at 507.288.5522 and we will send a security consultant out to your home.
  2. You talk, we listen – talk to your security consultant about all of your security wants and needs.
  3. Home survey – our security consultant will walk with you through your home to see what solutions will be best for you and where they should be placed throughout your home.
  4. Options – we have three main security packages, but each of them are customizable to fit your budget, needs, and wants.
  5. We install and protect you 24/7 – no need to worry about your security system, we have friendly, trained professionals that will take care of everything. We will also train you how to use your new security system and we are available 24/7 for anything you may need.

We take home security very serious, but we also want to make it as easy for you as possible. So what are you waiting for? Give us a call today for a FREE, no obligation, security analysis.

Warmer Weather Brings Unwelcome Visitors

Each summer, out of town alarm companies send out people to communities across the country to go door-to-door to persuade homeowners into purchasing a new alarm system. These people, while appearing friendly, have been found to use deceptive sales tactics and often misrepresent themselves and the companies they work for.

Examples of these questionable sales tactics:

  • Stating they are working with your current alarm company
  • Explaining that you have an outdated system
  • Offering to ‘give’ you a new yard sign
  • Claiming they only have one free system left
  • Telling you that “your neighbor” said to stop here
  • Using inaccurate statistics about crime in your neighborhood

Continue reading “Warmer Weather Brings Unwelcome Visitors”

The Smartest Doorbell You’ve Ever Seen

Have you ever had your voicemail fill up to its storage capacity? No one can leave a message. All of a sudden, you don’t know who’s called, when they were trying to talk with you, or what they wanted.

Not having SkyBell at your front door is kind of like having a full voicemail. With a traditional doorbell, you have no idea who is at your front door when you’re not home. You don’t know when they arrived or why they came to visit.

Continue reading “The Smartest Doorbell You’ve Ever Seen”

Local Security VS. Cable Company

Did you know that Cable Companies are now offering home security? We have heard them on the radio talking about security being a low-cost solution, when bundled with their other services. Sounds great, right? We at Custom Alarm want you to be aware of the differences between local security companies and cable companies. So to avoid the headache, we did the research for you, below are 7 things to consider before making a decision:

  1. Experience 
    • Custom Alarm – We have been in business since 1968, so we know what we are doing and we focus on the services that we are good at. We are the security experts.
    • Cable Company – Can a company that does internet, phone, television, and security really be considered an expert? If your TV or internet is out for a night, it’s an inconvenience, security on the other hand is serious, there is no room for error. Continue reading “Local Security VS. Cable Company”

Save Money with a Smart Thermostat

Have you been looking for ways to save money on home energy costs? Did you know that heating and cooling account for nearly 50% of your home’s energy costs? A smart thermostat offers smart home automation and will help you control your energy bill. Here are 5 ways that a smart thermostat can benefit YOU!

  1. Smart Comfort – You can now program your thermostat to adjust based on your daily activities. Do you always leave the house at 7AM and get home around 5PM? Set your thermostat to turn down while you are out of the home and turn back up prior to you getting home.
  2. Smart Control – Have you ever left for a week long trip, only to realize you left the thermostat all the way up? No problem, with a  smart thermostat you can control your thermostat anytime, anywhere as long as you have a connected smart phone, tablet, or desktop.
  3. Smart Display – There is a large, easy-to-read display so you will never have to guess the temperature. You can also use your smart thermostat as a real time clock in addition, if you prefer.
  4. Smart Savings – The whole point of a smart thermostat is to help save you money on your bill by nudging you towards energy-savings settings. When you are in control of your thermostat wherever you are, saving money is easy.
  5. Smart Choice – Custom Alarm is here to help you and right now (until the end of March 2017) we are offering a FREE SMART THERMOSTAT with any purchase of a new security system. Want to take advantage of this deal? Click here to request a free, no obligation, security analysis.

Special Offer

Are you looking to make your home a smart home? Take advantage of our free camera offer with any new security system.

This camera not only makes your home smart, but lets you control your security, automation system, view live video, and receive important email and video notifications on mobile devices anytime, anywhere. Are you ready to advance the quality of your life with smart home automation? Take advantage of the offer from now until the end of February 2017.

Claim Offer>> HERE