Security… A New Year’s Resolution You Can Keep!

The new year is upon us and it’s that time where we make New Year’s Resolutions to live by but end up failing a week or a month later. Well, fail no longer! We have an idea you can and should stick with… home and/or business security!

Are you a homeowner or a business owner or maybe both? Are you protecting those assets from the unwanted mishaps? No worries, 2018 is the year for you and here’s how you can meet your 2018 resolution goal…

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Total Connect… Control your Home or Business in the Palm of your Hand.

Are you currently a Total Connect user? Have you noticed the recent updates? Total Connect is what allows customers to control their home and business security solutions through any mobile, tablet, or PC device with internet access. Custom Alarm Total Connect is a secure application which allows our valued customers the ability to arm/disarm, receive notifications, view cameras, control automation devices and many more aspects.

What are the Updates you ask?

The most noticeable update users see when using Total Connect is the new look. This new design features a simple layout and color scheme throughout. The menu structure and icons are more visually appealing for each of the features.

All Total Connect customers should have access to the update via www.totalconnect2.com or by downloading the new app in the app store on your mobile device. If you are having issues, please call Custom Alarm to help guide you through the update at 507.288.5522.

 

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HO, HO, HOme Safety & Security for the Holidays

It’s the most wonderful time of the year full of holiday cheer and Christmas miracles; it all seems so magical, that’s what the cheesy holiday movies portray, right? But are you prepared for the unwanted visitors and mishaps? The holidays are one of the most likely times for a home break-in. Don’t let the unwanted happen to you, instead enjoy each moment worry-free by following a few security tips.

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Holiday Shopping Online? Enjoy Worry-Free Home Deliveries!

If you are like me, you’ve already started your holiday shopping or at least created a list of what to buy. (Cue the holiday music) If you haven’t, that’s ok, like others you may be the last-minute shoppers. Either way, if you are shopping online this holiday season you will be receiving plenty of deliveries at your front door.

Are you always home for those deliveries or able to get to the door? No worries, here’s one thing you’ll want on your Christmas list, the Skybell Video Doorbell!

You may be thinking, “What’s that and why is it on my list?”

Custom Alarm uses Skybell doorbell technology to keep you and your family safe! Skybell’s unique technology allows you to see, hear and speak to any visitor at your door.

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Is your home ready for winter?

Fall and winter may mean shorter days and unbearable cold weather for most of us. But there’s also something comforting about the need to hunker down and cozy-up by the fire.

At least, that’s how it could or should be, provided you take some sensible precautions to protect your home and family from the challenges of the seasons. We’ve had a taste of the change in temperature and the fluffy snow we all love so much! If you haven’t yet, don’t forget to follow these steps. A proactive approach will be less costly than a reactive one.

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Are you ready for a Spook-tacular Halloween?!

Halloween is right around the corner and for kids this is an exciting time full of treats, ghoulish games, cute costumes, glowing Jack O’ Lanterns and spookiness! For parents, all the fun and excitement can come with many safety concerns for your loved ones whether it be while you or your kids are out and about or at your home. Be sure to talk to your kids about safety and prepare your home or business from the true goblins hiding behind all the ghostly fun!

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Ever worry about a fire in your home or business?

October 8-14 is National Fire Prevention Week. Celebrated to bring awareness to the public about the importance of fire prevention and how you and your family can take steps to stay safe.

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

This year’s theme is “Every Second Counts: ‘Plan 2 Ways Out!” This reinforces why everyone needs to have an escape plan.

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Are you a good Neighbor? 5 Steps to being a great Neighbor.

You strive to be a good neighbor, taking care of your homes appearance, you avoid disturbances to the neighborhood and say hi to the lady next door.

Did you know there is a day for you? National Good Neighbor Day is September 28. Proclaimed by President Jimmy Carter in 1978, it’s served as a day of gratitude and community building.

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My life is too busy to worry about…

Locking my doors, shutting my garage door, putting the bikes away, rolling up my car windows, locking my car doors outside, leaving packages on the front step… and so on. Does this sound like something YOU would say?  The good news is, you are NOT alone, the bad news is, you are NOT alone.

In today’s fast-paced, always-on-the-go world we all live in, and some of us thrive in, we often overlook the simple things in our lives that can help keep us, our family, our valuables, and homes safe and secure. What can you do about it? A LOT!

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Why Local Security Companies Matter!

Safe Home Automation

When choosing home security companies, you can either go with a large national company or a smaller, local business. Choosing a local company has several advantages that you should consider before signing a making this important decision and signing a contract, and here are just 5 reasons why. 

#1. They have a better understanding of local security needs

Who knows the type of threats you face better than someone who lives and works in the same area? Here at Custom Alarm, we are very familiar with the types of security issues homeowners and local businesses must deal with, and are therefore, in the best position to recommend the best system to fit your needs.

#2. You can count on better customer service

Local home security companies rely on their reputation to help them attract new customers and keep their existing ones. This means that you are likely to receive better service than if you partner with a national firm. An added bonus is the fact that you can talk to a representative directly rather than calling a toll-free number and being rerouted numerous times. The relationship doesn’t start and end when you sign the paperwork.

#3. You can visit the facility in person

One of the best ways to learn more about a business is to visit it in person. That may be hard to do if you purchase a security system from a company whose headquarters is some 200 to 2000 miles away. We always invite people to stop by our location any time to learn more about our products and services and get answers to their most pressing home security questions. We are open and welcome all to visit and ask questions.

#4. Local home security companies provide faster support

Should you experience a service interruption, your primary concern is to get your system up and running as soon as possible. Larger companies often have longer wait times because they have only a few technicians that must be dispatched from some distance away. Local companies on the other hand have service technicians nearby who can react to problems quickly, ensuring you encounter as little downtime as possible. Local companies have their entire team in your area to support your area.

#5. It helps your community

Buying locally is good for your economy, and keeps valuable tax dollars right in your own community. As such, you are helping those around you obtain good-paying jobs, while making it possible for local agencies to have the funding they need for roads, schools, bridges, and other infrastructure. Local companies are often immersed in the community by giving back through talent, time, and financial ways. Local companies typically want to see their community grow and prosper and that includes helping non-profits with the work they are doing as well.

As you can see, purchasing from local, home security companies has several advantages. Here at Custom Alarm, we provide the same type of systems as our national competitors, but offer a better response time and more personalized service. There are several home security companies in Rochester, MN but none compete with our level of customer service and care. Please contact us today to find out more!